Offre d’emploi à ONG UNHCR : Snr Supply Officer

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Offre d’emploi à ONG UNHCR : Snr Supply Officer

Job Title
Snr Supply Officer
Job ID
Yaounde, Cameroon
Salary Grade
Hardship Level
Family Location Type
Procedures and Eligibility
Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications
Senior Supply Officer

The post of Senior Supply Officer takes on the role of leading, coordinating and supervising all supply activities within a country or operation. The incumbent maintains contact with other UN agencies, NGOs, government partners and commercial contractors to facilitate the operation. The incumbent directly supervises professional and general service staff in the operation, and reports to the Representative or the Deputy Representative (Operations) at the same level as the Programme and Administration functions. The incumbent will also have direct working relationship/arrangement with the Head of UNHCR offices that fall within the domain of the office and will also have a responsibility to monitor, coach, guide and intervene with the staff within the given area of responsibility.



– UNHCR has an effective local supply chain that enables the country operation to meet the needs of persons of concern.
– UNHCR delivers timely and quality goods and services to its country operations and persons of concern.
– The country has a local infrastructure that is robust and flexible enough to accommodate the needs of its operation, and timely response to emergency.
– The operation has effective partners to support supply activities.
– The local supply chain is optimised and aligned with the operation’s evolving needs and management system.

– Develop a supply chain strategy, structure and budget that is aligned with the global strategy and inserted in the operations plans.
– Prepare plans for delivery of relief items according to UNHCR’s short and medium term requirements.
– Plan and develop an effective procurement strategy for the geographical area of responsibility taking into account the procurement of important commodities and services in advance. Use procurement planning tools to their best effect to produce realistic procurement plans. Implement the plan then periodically review it to ensure maximum effectiveness and efficiency.
– Draw up plans for the disposal and replacement of old and obsolete assets.
– Ensure adequate capacity to respond to an emergency and develop contingency plans for the supply function as part of the operational plan.
– Determine the criteria and profile for the country operation’s supply workforce.

Operational Support
– Evaluate the feasibility of, and select partners for supply chain projects based on objectives, priorities, strengths and resources of the implementing partner and/or contractor, according to criteria consistent with UNHCR rules and procedures.
– Assess the environment and situation in which a supply operation will take place. Implement supply operations in the field in the best manner possible through elimination of obstacles.
– Coordinate the work of the supply units so as to achieve operational objectives in a timely and cost-effective manner. Ensure the effective and efficient use of financial and material resources within the rules and procedures of UNHCR. Implement management tools and resolve difficulties by finding solutions to problems and bottlenecks through development of innovative solutions to problems that meets the needs of refugees and other persons of concern.
– Coordinate, manage and support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management in the operation. Apply distribution control techniques to optimise stock levels.
– Manage the performance and coordinate activities of implementing partners and/or Contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
– Maintain an up-to-date overview of UNHCR’s country level supply chain capacity and preparedness, as well as, that of its partners to ensure that adequate capacity exist also to cover emergencies.
– Sustain the supply chain’s capacity throughout an emergency and ensure an efficient flow of relief items to the persons of concern. Rapidly respond to changing needs and quickly reallocate resources when required.
– Develop relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, to foster mutual cooperation for the timely delivery of relief items avoiding bottlenecks.

Infrastructure Support
– Coordinate, manage and support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.
– Research the market, identify, assess and select vendors based on their capability for timely delivery of the right quality commodities and services. Maintain vendor and item master databases.
– Implement effective asset and fleet management that regularly monitors the asset/fleet pool, saves cost and safeguards the investment of the organisation.
– Analyse the quality of commodities and services delivered in relation to the needs of the operation and established quality standards. Establish a quality assurance processes which includes specific internal controls and self-evaluation criteria and procedures.

Business Support
– Analyse the existing infrastructure and ensure that it is optimally aligned with the operational needs.
– Set up and adapt standard supply chain structures to the local environment that are consistent with the operational needs. Ensure effective information flow in the supply chain and adapt process and documents to the prevailing environment.
– Implement practical projects to improve supply performance that has clear objectives, timescales, tasks and resources defined. Monitor the project execution against the plans and take action when actual implementation deviates from plans.
– Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making.
– Disseminate, promote commitment to and monitor compliance with UNHCR’s global policies, standards and guidance on supply chain management.
– Establish and maintain an efficient and skilled workforce that is capable of supporting on-going operations.
– Any other responsibility deemed necessary or as delegated by the Supervisor in order to meet the level of service required by the organisation.


– Allocate resources in compliance with the resources allocation framework and determine the country operation’s supply chain structure (including the location of warehouses, Supply officers, trans-shipment points and other infrastructure).
– Determine shipment methods, routes and delivery schedules to meet demand in the most timely and cost-effective manner.
– Award, approve and terminate local contracts and frame-agreements in accordance with delegated authorities, as well as, relevant UNHCR regulations, rules and procedures.
– Enforce local compliance with relevant UNHCR regulations, rules and procedures related to supply chain.
– Approve the criteria and profile for the country operation’s supply chain workforce within standards established by UNHCR.
– Appraise the performance of supervised staff.


– Graduate degree (equivalent of a Master’s) in Economics, Business Administration, Logistics or related fields plus minimum 8 years of previous work experience relevant to the function. Undergraduate degree (equivalent of a BA/BS) plus 9 years or Doctorate degree (equivalent of a PhD) plus 7 years of previous relevant work experience may also be accepted.
– Knowledge of English and UN working language of the duty station if not English.


– Completion of UNHCR learning programmes or specific training relevant to functions of the position such as the Supply Chain Learning Programme (SCLP).
– Other UN procurement and logistics training – such as IAPSO and UNPD.
– Knowledge and working experience of PeopleSoft/MSRP Supply Chain applications.
– Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Senior Supply Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies
C001L3 – Accountability Level 3
C002L3 – Teamwork & Collaboration Level 3
C003L3 – Communication Level 3
C004L3 – Commitment to Continuous Learning Level 3
C005L3 – Client & Result Orientation Level 3
C006L3 – Organizational Awareness Level 3
M001L3 – Empowering and Building Trust Level 3
M006L3 – Managing Resources Level 3
M002L3 – Managing Performance Level 3
M003L3 – Judgement and Decision Making Level 3
M004L3 – Strategic Planning and Vision Level 3
M005L3 – Leadership Level 3
X001L3 – Analytical Thinking Level 3
X005L3 – Planning and Organizing Level 3
Additional Information
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
See below for this postion’s Operational Context
Additional Information
For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services – Duty of Care ( Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

Desirable Attributes
Candidate should have the following specific skills, competencies and experience:
– Strong interpersonal, communication and negotiation skills;
– Flexibility, leadership, cultural sensitivity and team-spirit;
– Very good technical knowledge in supply chain management;
– Relevant experience in emergency operations;
– Capacity to supervise/coach staff/team.

Current Situation
Under the supervision of the Deputy Representative, the incumbent is responsible for overseeing Supply Chain Management in the Cameroon Operation. The Senior Supply Officer provides overall guidance Supply Chain Management, and develops Supply Chain strategies, giving consideration to the variety of PPGs in the Country whereby each area of intervention inside the country has its specificity. He or she takes into consideration environments of each of the regions in Cameroon, opportunities and challenges resulting from security and political considerations in the configuration of the local Supply chain. Occasionally, the incumbent will also be required to work closely with the Regional Stockpile in Douala as well as to be available for support to the neighboring operations. He or she will represent UNHCR or participate for the organization in different national fora such as the local Supply and logistics working group, and to some extent the local Cash Working Group.
The incumbent is in constant contact with other units in the operations and works in close collaboration with the Livelihood and development units to support the implementation of Multi Year Multi partner plan. He/she is expected to be able to develop strong collaboration with the local private sector to support activities related to financial inclusion of people of concern. He or she is expected to rationalize the use of Supply human resource available in the operation, to make appropriate distribution of responsibilities in order to optimize the use of few supply human resources available in the operation. Therefore, the incumbent need very good technical knowledge in supply chain management and training ability to develop the local Supply chain capacity for Supply staff, internal stakeholders and partners

Working and Living Conditions
Yaounde is a family duty station with appropriate infrastructures/facilities:
– Very good quality accommodations (hotels, apartments, houses, studios) at a reasonable price around 800 USD to 1,600 USD per month depending on their localisation with acceptable standards are available both in the capital and in the field offices.
– Several supermarkets where local and foreign goods are available and expatriates frequent a number of restaurants offering both local and international foods.
– French and American International Schools exist. A UN dispensary frequented by staff and other medical facilities are also available/accessible by UNHCR staff and their family members.
– Several banks and ATM are available in the capital using Visa and Master cards. Travels within the country are undertaken regularly through UNHAS and CAMAIRCO (national company) flights or by road. Many international travel agencies deserves mainly Douala and Yaounde such as Air France, Ethiopian, Kenya, Turkish Airways, Asky, Royal Air Maroc. Traveling by road is also applicable in some circumstances with overnight in approved hotels. Public transport likely taxi are available but it¿s recommended to be prudent by using commonly, preferably privately.
– Variety of mobile phone operators providing equipment and internet services (Camtel, MTN, Orange, Nextel).
– Several entertainment centers exist in Yaounde: stadium, nightclubs, swimming pools, theatre, craft center, fitness rooms, center of attraction for children, etc¿
There are 2 main seasons in Cameroon: rainy (May to October), dry from November to April.
For staff coming from a country with a Cameroon representation, it¿s recommended to obtain the entry visa prior to departure. Assistance could be provided to those who are not able to obtain visa within 10 working days.
Upon arrival, staff will be assisted with proper security briefing sessions conducted both by UNDSS/UNHCR as well as the head of main units/sections.
Security Considerations
Yaounde the capital is in the SRM area named South with 4 administrative regions (South, Center, West and littoral). The security level is at 2. There is no state of emergency in force while CM Coord is in place and most of movements are escorted outside of Yaounde. National electricity and water system are available. Generators are backing up the latter in the office site and residence.
As other bordering countries, Cameroon is characterized by the blurring of transnational terrorism, organized crime and locally based movements, all thriving in spaces with limited or non-existent government control and awash with weapons. People should worry about attack by extremist or criminal groups targeting or causing collateral damages among UN staff with somehow difficulty stabilizing or promptly extricating injured personnel. Road ambush, kidnapping, other crime, including carjacking when on mission in the field.
Medical evacuation system is in place with first responders through UN Clinic and National Hospital of reference at level 2 plus.
No curfew is in force in Yaounde which remains reasonably stable. Almost no red zone exists but staffs should reside in a certain perimeter around the concentration point.
A personnel tracking system and information sharing are in place with weekly radio check.
The activities and the presence of the United Nations are accepted by the population but when its security measures in place are weak, the UN staff can be targets of complex terrorist attacks with kidnappings in border sectors.
The defense and security forces are well represented and active.
Almost all the offices have a National security staff with an international security staff in Maroua (Far North). The country is SRM compliant except for new offices in Anglophone provinces.
Operational Context
No job description available
Closing Date
Please note that the closing date for vacancies in the March 2019 Compendium is Tuesday 16 April 2019 (midnight Geneva time)

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    Pays Cameroun
    Région centre
    Adresse Yaounde
    Type Privé
    Contact téléphonique Aucun contact téléphonique
    Offre d’emploi à ONG UNHCR : Snr Supply Officer - 1/1
    Offre d’emploi à ONG UNHCR : Snr Supply Officer
    Offre d’emploi à ONG UNHCR : Snr Supply Officer Job Title Snr Supply Officer Job ID 16552 Location Yaounde, Cameroon Salary Grade P4 Hardship Level B Family Location Type Family Procedures and Eligibility Before submitting an application, UNHCR staff members intending to apply to this Job Opening ar...
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